Family Law Partners is committed to operating as a socially responsible business. We work hard to drive the firm forward in a sustainable way, which for us means keeping an eye firmly on our role as an employer and a member of the local and legal business community.
Our responsibility agenda covers four key pillars – the Family Law Partners team, access to justice, the community in which we work and our environmental impact.
Put simply, we want Family Law Partners to be a great place to work for our staff. We understand that a happy team leads to happy clients through the delivery of exceptional customer service. We give our staff the freedom to work in a flexible way with the freedom to expand and grow their roles.
We were one of the first family teams in the country to resource a dedicated external counsellor to support team wellbeing which in turn enables a better service to clients. Our reflective practice model allows team members to explore the dynamics between themselves and their clients, and encourages the team to build their relationships with each other. .
Access to justice
In 2019 we launched our Engage application to support access to justice. Sitting on our Family Law Lab platform, Engage is a free web application that helps prospective clients brief a family lawyer ahead of their first, crucial meeting, ensuring the expert can provide bespoke advice from the start. Client access to the guided pathway is free of charge.
We also created a free child maintenance calculator because of our frustration with the limitations of the official calculator utilised by the Child Maintenance Service. We designed it so the results are clearly laid out so parents and co- parents can be assured of accuracy and transparency to aid discussions.
We are proud supporters of UK charity Magic Breakfast who provide healthy, nutritious breakfasts to 31,000 children each day in 467 schools across England. We donate £5.00 for every feedback questionnaire our clients complete, helping to improve learning for the most disadvantaged children, a better classroom experience for all and improved outcomes for the wider community.
We are active members of the local business community and are part of a network of like-minded experts and professionals who share the same values.
As well as offering our staff the best opportunity to fulfil their careers, we have identified that we can play an active role in kick-starting a career or ambition and regularly welcome work experience students from across the Sussex area.
Our environmental footprint
We are committed to reducing our environmental impact – both at a firm level and at an individual level through encouraging positive behaviour change among our team.
One of our objectives is to become a truly paperless business, and we are taking proactive steps to move towards this. For example, we encourage electronic forms of communication and document sharing this approach delivers an environmental saving but also responds to our clients’ wishes to communicate with us electronically.
Our major environmental impacts are energy use, consumption of materials e.g. paper, and transport emissions. We are committed to recycling and encourage the team to travel via public transport (or via lift-shares) wherever possible.
We ensure that environmental considerations are taken into consideration in our purchasing decisions and have made a decision not to print marketing collateral and literature. Instead, we promote our services via online channels and social media networks, and make client resources (such as factsheets) available as online downloads rather than hard copies.